Country Service Manager

Job Description

Company Overview
Our Client is a global leader in advance water solution who provides you
- Generous Bonus Scheme
- Great team culture
- Positive Workplace Environment
- The opportunity to excel your career in a rapidly growing organisation

Job Description
- Drive and lead the local service team and overall service business
-Accountable and responsible for service sales growth and executing/implementing the regional service sales strategies locally
-Responsible for building, developing, managing and leading the service team to add value to the company's product portfolio through the delivery of the Service Offerings
-Be the bridge from regional service team to deploy service strategies locally
-Coach and develop succession planning program to build and upskill all service employees
-Demonstrate a high level of customer focus and to be accountable for the level of professionalism in the execution of the customers service experience
-Maintain a focus of continual improvement and must be able to support the Pump Sales group by fixing the basics of the service deliverable while maintaining a focus on commercializing service within the local market
-To appoint and manage Authorized / Service Partner (Export and Local) Service solutions
-To meet monthly service sales targets. Constantly provide new ideas and methods to improve service figure/level, workflow and working methods for approval
-Responsible for the P&L: Report financial forecast promptly, follow up on debtors

-Degree or Diploma in Electrical / Mechanical Engineering or equivalent
-Possess 5-7 years of relevant commercial experience in the servicing industry or sales industry.
-Experience leading and/or creating processes preferably within the service environment
-Experience executing on strategies and strategic initiatives within a complex business environment
-Strong knowledge of best practices and relevant systems within the service environment
-Proficient in MS office and relevant programs.
-Preferably possess own vehicle with valid Class 3 driving licence
-Good Oral and written communication skills in both English and Vietnamese
Desirable Attributes
-Strong commercial and financial understanding of the business
-Strong leadership skills and the ability to motivate a team
-A team player with strong analytical, communication, interpersonal and people management skills.
-Strong planning and organising skills

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