Customer Service Supervisor

Job Description

Your future employer:

A global leader in labeling and packaging materials and solutions. With operations in more than 50 countries and more than 25,000 employees worldwide, they serve customers with insights and innovations that help make brands more inspiring and the world more intelligent.

The Customer Service Supervisor manages the Customer Service team by providing clear goals, strategies and initiatives and driving the necessary change to ensure achievement of divisional financial and non-financial metrics.

Your responsibilities:

  • Report to: Customer Service Manager
  • Subordinates: Direct 5-10 Team Leaders & indirect up to 200 Executives
  • Handle order processing in accounts
  • Handle customer complaint
  • Coordinate with others department
  • Team Management
  • Safety and environment management

Our key requirements:

  • 6 to 10 years' Customer Service or related experience a plusĀ 
  • Experienced in industrial/manufacturing related industries
  • Experienced in managing a big scale team

About you:

  • Excellent customer service skills
  • Problem solving skills, organization skills and monitor skills

If you are interested in this opportunity, apply now or call Linh Nguyen, Consultant at +84 28 3823 8800 to discuss further.