Location: Vietnam - Hanoi
Posted: 19/02/2020
Salary: Attractive package
Job Function: Insurance - Back office
Sub-Industry: Insurance
Reference: JO-200206-211140

Your Future Employer

RGF ’client is 100% foreign wholly owned company is the first Japanese General Insurer in Vietnam.


Your Key Responsibilities 

1. Client services

  • Timely renew insurance policies, strictly following Renewal Guideline of the Division
  • Follow up client’s growth & requirements
  • Design insurance program matching with client’s requirement
  • Negotiate term and conditions with clients, keep & develop the relationship with clients
  • Conduct Insurance seminars for both current and potential clients (explain the cover of insurance policy and claim procedure
  • Arrange risk surveys
  • Provide consulting services to clients, explore new clients

2. Business Administration:

  • Assist supervisors to handle client services
  • Prepare and submit the Quotations to clients as per Division’s Guidelines
  • Check the policies issued by Business Processing (BP)
  • Plan client meeting schedules
  • Premium Collection
  • Guide Marketing (MKT) back staff for daily works

3. Co-ordination with other Divisions:

  • Cooperate with Claim staff for claim matters of assigned clients
  • Cooperate with Underwriting (UW) division for daily works as well as arising matters related to UW process, survey schedule, fac. RI arrangement
  • Cooperate with RI/BP for policy issuance/ Cooperate with IT for report & supporting tool
  • Cooperate with Accounting Section for Premium collection
  • Cooperate with Legal for compliance issues

4. Reports

  • Timely prepare periodic reports as required by the Manager

5. Staff Coaching

  • Support MKT back staff, MKT executive staff in daily works


Our Key Requirements

  • University Graduation.
  • At least 5 year of experience in activities of Non-life Insurance.
  • English fluency, Strong marketing sense, clearly understand working procedure & flow chart.
  • Well know all insurance products and be able to explain to clients their coverage.
  • Be highly aware of requirement to be professional to provide high quality service to clients.
  • Good presentation & negotiation skills

Additional Job Information

  • Attractive and competitive remuneration package: attractive monthly salary Guaranteed Bonus, Short-Term Incentive Bonus, various types of allowances and subsidies (telecommunication allowance, pocket subsidy, special language subsidy, risk surveyor subsidy, hotline duty subsidy, clothes support subsidy, lunch support subsidy, transportation subsidy)…
  • Premium healthcare insurance package including health and accident insurance in addition to basic insurances regulated by the Labor Code to employees and their entitled families’ members
  • Training opportunities sponsored by the Company (on-job-training, soft skills, professional knowledge and certificate (ANZIIF, CII, ACCA, Actuary…), technical exchange seminar…).
  • Minimum of 15 annual leave days; Annual health check-up at high standard level.
  • International and professional work environment with high ethic and compliant culture.