Location: Vietnam - Ho Chi Minh City
Posted: 20/07/2020
Salary: Attractive package
Job Function: Service Delivery
Industry: Technology/Online
Sub-Industry: Enterprise Software
Reference: JO-200720-221980

Your future employer

Opportunity to work for a leading automotive group in Vietnam

Your key responsibilities

Responsible for customer engineering, interfacing and appropriate staffing of all projects with assignment of roles and responsibilities
Planning and allocation of resources for projects, tools, hardware, etc. and ensure deployment as per targets
Delivery of all tasks/projects on schedule and with quality
Responsible for service quality & service levels within the group for the products/services
Periodic review of all projects to ensure QCD on track & MSR reporting to management, customer & Stake-holders
Support in department level business planning activities
Customer Engagement and Satisfaction – delivery to Cost, Quality, and Schedule
Associate Development via the available instruments such as GPD and CDD
Plan, nominate & coach TCP, PCP & Line associates for targeted development as per talent assessment
Plan appropriate competency development, approve training for group members
Invoice sale order creation in SAP as per work done, BP approved business plans & stakeholder agreements
Interfaces and influencing
Engage and influence Group Leads and Project Managers counterparts at customer end
Manage customer visits, project status review and reporting
Supporting project acquisition

Our key requirements

Responsible for customer engineering, interfacing and appropriate staffing of all projects with assignment of roles and responsibilities
Planning and allocation of resources for projects, tools, hardware, etc. and ensure deployment as per targets
Delivery of all tasks/projects on schedule and with quality
Responsible for service quality & service levels within the group for the products/services
Periodic review of all projects to ensure QCD on track & MSR reporting to management, customer & Stake-holders
Support in department level business planning activities
Customer Engagement and Satisfaction – delivery to Cost, Quality, and Schedule
Associate Development via the available instruments such as GPD and CDD
Plan, nominate & coach TCP, PCP & Line associates for targeted development as per talent assessment
Plan appropriate competency development, approve training for group members
Invoice sale order creation in SAP as per work done, BP approved business plans & stakeholder agreements
Interfaces and influencing
Engage and influence Group Leads and Project Managers counterparts at customer end
Manage customer visits, project status review and reporting
Supporting project acquisition