Senior Merchandising Manager

Job Description

Your future employer:

Our client is a Global Garment Vendor for popular fashion brands in the US.

Your responsibilities:

Reporting to Divisional Merchandising Manager based in Vietnam, you will be leading a team of 8 to take care of Production Management for buyers:

Order Management

Supervise team’s merchandising activities in the entire order process to ensure customer satisfaction and on-time delivery

Common activities include:

  • Negotiate and finalize price with customers and vendors
  • Confirm orders with customers
  • Resolve sample and product defects and issues with customers
  • Resolve conflicts between buyers and factories

Customer Service Management

Establish and enhance long-term business relationships with customers through provision of quality customer service to maximize business growth

Common activities include:

  • Handle customers’ enquiries and complaints
  • Participate in buyers’ meetings and customers’ buying trips

Team Management

Supervise the team to enhance service delivery and operation efficiency

Common activities include:

  • Supervise and delegate work to subordinates
  • Work out solutions to problems with subordinates
  • Assist in managing the team’s operations
  • Coach subordinates
  • Build team spirit

Vendor Management

Build and maintain a strong vendor network for product development and production

Common activities include:

  • Build and maintain strong business relationships with vendors
  • Evaluate vendors’ capability
  • Keep track of vendors’ performance

Our key requirements:

  • From minimum 10 years of experience in Garment Industries, with as least 5 years at management level.
  • Experience either in Woven or Knit – Fashion garments.
  • Strong Production Management experience.
  • Good communication with flexibility to work with high-level stakeholders around the world.
  • Good English skill.

 If you are interested in this opportunity, apply now or contact Chi Tran – Will (Mr.) at to discuss further.